Xero is where your numbers live all year — not a shoebox you hand over in April. As a Xero Gold Partner we run associates and practices on it with a setup built specifically for dentistry.
Software doesn't make an accountant — but the right platform, configured properly, changes what your accountant can do for you. Every client runs on Xero with a dental-specific setup: a chart of accounts that mirrors how dental money actually moves, superannuation tracked cleanly, and the categories that power our quarterly benchmarking mapped from day one.
Your monthly pay statements captured with lab deductions and superannuation in their own accounts, expenses photographed as they happen, and a live tax position all year — so the monthly set-aside figure is fact, not guesswork. Quarterly MTD updates come straight off the same records, filed by us.
The associate servicePer-surgery and per-site tracking, so profit per chair is a report rather than a mystery. Staff, lab and materials percentages mapped to the benchmark categories we review with you quarterly. Payroll integrated, plan income reconciled, and dashboards that show the practice the way you think about it.
The practice serviceThis is the part that sounds like bookkeeping pedantry until you see it in pounds. The default Xero setup posts money as it arrives. A dental associate's income does not arrive the way it is earned, so the default setup quietly reports the wrong business.
For a practice the same failure scales. If plan income lands as a single monthly BACS receipt from the plan provider, net of their administration fee, your private mix is understated and your fee income is understated by the fee — which flatters every ratio that has fee income as its denominator. A practice billing £900,000 that under-records £14,000 of plan administration is not materially wrong on profit; it is materially wrong on the benchmarks you are about to make decisions from, and on the EBITDA a buyer will normalise when you sell.
None of this needs you to do anything differently. It needs the file set up once, by someone who has seen a hundred dental schedules, and then left alone. That is what the Gold Partner badge is worth in practice: not a discount, a setup that does not have to be undone. Payroll feeds the same file, so the staff cost line is live rather than annual.
Yes — with the right setup, and the setup is most of the answer. Out of the box Xero is excellent general accounting software with a chart of accounts designed for a business that buys stock and sells it. Dentistry does neither. Configured properly — income split into NHS, private fee-per-item and plan, lab and materials in their own accounts, tracking categories per surgery and per site — it stops being bookkeeping software and becomes the practice's number system. Staff, lab and materials percentages are then a report rather than an afternoon in a spreadsheet, and the quarterly benchmark pack builds itself from live books instead of from last year's accounts.
Yes, and this is the single most common thing we find set up wrongly on inherited files. A monthly associate schedule is not one number: it is gross UDA or private income, less lab, less any practice deductions, less superannuation. Posted as a single net receipt — which is what a bank feed will do if you let it — your turnover is understated, your lab percentage is invisible and your superannuation is nowhere. We configure Xero so each schedule is captured in its component parts with superannuation in its own account. That is what makes the annual reconciliation against your actual pensionable earnings possible, and it keeps your live tax position honest all year.
Yes. Xero is HMRC-recognised for Making Tax Digital for Income Tax and for VAT, and it is the platform we file quarterly updates from for our associate clients. That matters more from 6 April 2026, when associates with qualifying income over £50,000 in 2024/25 came into MTD and picked up four filing deadlines a year on top of the return. Because bank feeds, receipt capture and the pay statements are already in the file, each update is a review and a confirmation rather than three evenings of catching up. From 2027/28 missed updates start earning penalty points, so a file that is always current stops being a nicety.
Yes — migration is part of onboarding and we do it, not you. That covers opening balances, historical comparatives so your first year on Xero has something to sit against, bank feeds, payroll with the year-to-date figures carried across, and the dental chart of accounts applied from day one rather than retrofitted. Most moves complete within a few weeks and none of them need to disturb a filing deadline, because we pick the changeover point around your year end and your payroll cycle rather than around the calendar. If you are leaving another accountant, the professional clearance and the records request are our job too, and you are not required to have an awkward conversation with anyone.
They are two separate things. Xero is a monthly subscription paid directly to Xero on a plan that depends on what you actually use, and the main variable for a practice is payroll, which Xero charges per employee per month on top of the plan fee. Our fee is a fixed monthly amount for the accounting work and it includes Xero support, so a question about a bank rule or a receipt that will not match never turns into an extra invoice. As a Gold Partner we specify the plan before you subscribe, which mostly means talking practices out of tiers with modules dentistry will never open.
We'll set you up on Xero, migrate everything, and run it with you — all inside one fixed monthly fee. Book a free chat and we'll show you what your numbers could look like.
One short email a month: deadlines coming up, rule changes that affect dentists, and one number worth checking in your practice. No spam, unsubscribe any time.